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I can't get into my microsoft outlook email account. Not…

Customer Question
I can't get into...

I can't get into my microsoft outlook email account

Technician's Assistant: Are you logged into your Microsoft account on any other devices?

Not presently

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have an apple ID

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't know I just want to be able to get into my email account through outlook

Submitted: 4 months ago.Category: Email
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Answered in 4 minutes by:
3/9/2018
Email technician: Isaac Franklin, Support Technician replied 4 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,894
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 4 months ago

Apple email and outlook are different.

Are you using a paid version of outlook? Or are you using outlook.com with a microsoft email that you need to get back into?

What is the email you are trying to get back into?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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