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I had to switch users because I forgot password on open

Customer Question
I had to switch...

I had to switch users because I forgot password ***** open screen so now I want to sync my info but why won't it let me

Technician's Assistant: What device or product does this involve?

My tab or comp nexxus

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Nexus yes it shows that on history Google that is

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I've tried sync one email with this one it then go to the verification Google then ask all questions ends up telling me they can verify that I'm the person try later also before I forget how do I get my photos to unzip don't even know how this happened just asking but not to get side tract back too sync or get access back to my owner screen plz

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just need to get my emails back but can't get into because forgot pw s

Submitted: 5 months ago.Category: Email
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Answered in 7 hours by:
3/9/2018
Email technician: Pete, Computer Expert replied 5 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,637
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Email Question
Customer reply replied 5 months ago
Which question
Email technician: Pete, Computer Expert replied 5 months ago

To recover your Google account, go to:

https://accounts.google.com/signin/recovery

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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