Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Nothing, but I have received an email saying I need to up…

Customer Question
Nothing, but I have...

Nothing, but I have received an email saying I need to up date my I cloud sucruity. I had to take a photo of my drivers licence then my credit card front and back. Is this normal and should I complete it.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Optusnet

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

IPad and or home mac

Technician's Assistant: What troubleshooting have you tried?

None I’m just wary about taking photos of drivers license and my Visa card details without checking it’s not a scam

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just want to make sure it’s a genuine email from apple

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
3/9/2018
Email technician: Justin Johnson,
 replied 6 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,930
Experience: Training and Development at Scientifically Speaking
Verified

Woah that was a scam. Please tell me you did not send that anywhere

Ask Your Own Email Question
Customer reply replied 6 months ago
Thank god no I didn’t complete it !!!!
Email technician: Justin Johnson,
 replied 6 months ago

Good! Is there anything else you need?

Ask Your Own Email Question
Customer reply replied 6 months ago
You bastard! But hah you didn’t get away with it this time.
Email technician: Justin Johnson,
 replied 6 months ago

How am I a bastard?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have received mail from you asking me to verify an Apple
Hi...I have received mail from you asking me to verify an Apple Store Gift card ($100) by e-mail order K9658515501 which I know nothing about. I have tried to cancel it, but I'm not prepared to enter … read more
Cody
Cody
Computer Science
2,527 satisfied customers
Google can't find my e mail which is Gail. All I can find is
Google can't find my e mail which is Gail***@******.*** … read more
ZAID ALAMRO
ZAID ALAMRO
Masters
4 satisfied customers
I have been receiving emails supposedly from apple asking
I have been receiving emails supposedly from apple asking for me to update my info however it also asks for the limit on my credit card is this a scam … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I wish to update the details of my VISA debit card. The
I wish to update the details of my VISA debit card. The existing numbers no longer apply since I have obtained a new card as the result of a scam. … read more
Mr.Med
Mr.Med
1,278 satisfied customers
I've just received an email from Apple asking me to confirm
I've just received an email from Apple asking me to confirm or reject a purchase. I have not made a purchase but the email is asking me to put in my credit card details and all personal details. Is th… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
The order says my credit card is wrong. It says my credit
Don't know what to do. Should I try to place order on my laptop? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I was just wondering about an email I just received from
Hi, Hi, i was just wondering about an email I just received from iCloud, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Um. Not sure this is right place to ask, and on little time.
Um. Not sure this is right place to ask, and on little time. My pc just put up an alert to say my computer might be infected by harmful virus, not to rune it off, but to call windows tech support at 8… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Received email from Apple today March 15 ref.566791844
Received email from Apple today March 15 ref.566791844 request my verification. Is this genuine and should I go in and verify? … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
A purchase was made using my email that I did not make,
A purchase was made using my email that I did not make … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I reciened a email requesting I update my credit card
I reciened a email requesting I update my credit card details is this genuine … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have been asked to sign in. I have been told I may be too
I have been asked to sign in. I have been told I may be too young to have the account. I was asked to submit a photo ID on my drivers license or pay .20 cents using my credit card as an identity. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
I got an email saying someone, using an 8+ was charging
I got an email saying someone, using an 8+ was charging icloud storage of over $100. There is a link to click if you dispute the charge. I do. Don't have an 8+ or charging additional items … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I often get scam emails. I got an email on my iPad from
I often get scam emails. I got an email on my iPad from PayPal saying there was suspicious activity on my account. How do I know if this is a scam or weather it is genuine. Many thanks Yvonne… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have received two requests to confirm a purchase which I
I have received two requests to confirm a purchase which I have not requested. The email gives an option to cancel the request but requires me to enter all details including credit card. I am suspicio… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I need to re-new my visa card particulars. I typed in my
I need to re-new my visa card particulars. I typed in my email address and your instruction said "continue" but it wouldn't continue, It reverted to asking my email address several times. Because of m… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I am a new Optus customer. I first requested an Optusnet
I am a new Optus customer. I first requested an Optusnet address which was ***@******.***. I then changed to gmail***@******.*** I need to have this sorted out.… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
My gmail account was disabled due to an incorrect birth date
My gmail account was disabled due to an incorrect birth date I entered. I am willing to send a copy of my drivers license via mail or charge $0.30 to my VISA debit card, but I do not know where to sen… read more
JustAnswer-Eric
JustAnswer-Eric
Senior Security Consultant
Bachelor's Degree
77 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x