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I canat acses to my acount. [email protected] o end i dont…

Customer Question
I canat acses to...

I canat acses to my acount

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Customer:***@******.*** o end i dont have my pasworld

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

To my compeuter

Technician's Assistant: What troubleshooting have you tried?

I put all my information end they seed the my mail orruedy exist

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No i just need to acxes to my carma acount

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 7 minutes by:
3/9/2018
Email technician: Jess M., Computer Support Specialist replied 4 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. When was the last time that you were able to access your account?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 4 months ago
windows
around 6 monyhs ago
Email technician: Jess M., Computer Support Specialist replied 4 months ago

The only way to regain access to your account if the password ***** ***** is by resetting it. Let me reset it now, please standby.

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Email technician: Jess M., Computer Support Specialist replied 4 months ago

Do you still remember the mobile phone number ending in 79? If yes, please tell me the full mobile number.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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