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I can not enter into my e-mail as I purchase a new cell

Customer Question
I can not enter...

I can not enter into my e-mail as I purchase a new cell phone and a new lap top computer due to an accident with my cell phone and lap top. I do not have access to the user and pass word. I need to set up a new user and password ***** my new phone number(###) ###-####as user and a new pass word so I can start using my e-mail again on my new units. david c.

Technician's Assistant: Are you logged into your email account on any other devices?

No, I need a phone call. david c.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No. david c.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. david c.

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
Reminder I have no access to my e-mail thus I can not receive info from you. I need a phone call. I need help. david c.
Customer reply replied 4 months ago
my personal e-mail address is***@******.*** , I can not enter my e-mail to receive info from you. david c.
Customer reply replied 4 months ago
I sent in $ 35.00 by credit card I need your help, please. david c.
Answered in 3 hours by:
3/9/2018
Email technician: Justin Johnson,
 replied 4 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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