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Need assistance with gmail security issue

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Technician's Assistant: What troubleshooting have you tried?

I received an email from google stating that I have one unresolved security issue. I tried to enter my phone number as requested but I don't have a cell phone to received the 6 digit access code. Can it be sent to me?

Submitted: 4 months ago.Category: Email
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Answered in 4 hours by:
3/8/2018
Email technician: Russell H., Computer Support Specialist replied 4 months ago
Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 12,758
Experience: Proud to have been getting computer technicalities into working order since 1988.
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your email question.

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Email technician: Russell H., Computer Support Specialist replied 4 months ago

Do you have access to the GMail account in question, or is it that you cannot log in to it?

As for 'one unresolved security issue', if you still have access to your GMail account, then make sure that you have registered an alternative or other email address, that you can get your reset-password ***** from, in case of any trouble logging in. GMail does accept that as an alternative to a cell phone with text messaging capability. (In fact you can register two email addresses for password ***** not just one.)

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Russell H.
Russell H.
Russell H., Computer Support Specialist
Category: Email
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Experience: Proud to have been getting computer technicalities into working order since 1988.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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