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I've forgotten my password. I recently got a new new phone
I've forgotten my password. I recently got a new new phone number and didn't know I was supposed to change the recovery number on my Yahoo account … read more
Michael T
Michael T
1,778 satisfied customers
I have a probleme people keep on geting on my email address
I have a probleme people keep on geting on my email address and my cell phone to get my information even they block me from phone now im trying to get to my email address to get and information they b… read more
Harry
Harry
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I lost my cell phone and cant get into my email because of
I lost my cell phone and cant get into my email because of account key is linked with(###) ###-#### my email address ***@******.*** R***** ***** … read more
Richard
Richard
Email Systems Specialist
IT Manager, Consultant
50,178 satisfied customers
Someone with your company says someone else is using my
someone with your company says someone else is using my account so i was kicked out and cant get back in … read more
bbao
bbao
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98 satisfied customers
I can not access my email to read it. I'm not sure
I can not access my email to read it. JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help reset your pass… read more
TechSupport
TechSupport
Bachelor's Degree
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Nothing with my computer - I recently switched my cell phone
Nothing with my computer - I recently switched my cell phone over to straight talk (on March 7th)...then my mother passed away on March 13th and my grandson got a hold of my cell phone and deactivated… read more
Ugo A
Ugo A
BA/BS
67 satisfied customers
My phone was stolen yesterday and I am unable to retrieve my
My phone was stolen yesterday and I am unable to retrieve my gmail because I can't remember my google password. I can't get a SMS code since I don't have my phone. Even though I'm able to access my EM… read more
bbao
bbao
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Ho my gmail works on my cell phone but when i try to access
ho my gmail works on my cell phone but when i try to access it online it locks me out i forgot my password ***** put all my credentials in and still it does not work i called and they told me i have p… read more
Michael T
Michael T
1,778 satisfied customers
While on vacation at South Padre, my cell quit accepting my
While on vacation at South Padre, my cell quit accepting my fingerprint and then my pin making it completely unusable. I called ATT to correct the problem and went through the steps to reset my phone … read more
bbao
bbao
Freelance IT Consultant
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My password is all messed up I need to get into my email for
My password ***** ***** messed up I need to get into my email for a code number to unlink my phone … read more
bbao
bbao
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Cant retreave my password my computer is still logged in so
cant retreave my password ***** computer is still logged in so i can get in my email but cant from phone says i changed password ***** hrs ago did not and dont remember exact configuration of password… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I can't get into my gmail account. My account is. The most
I can't get into my gmail account. My account is***@******.***. The most recent password ***** I've used is GeoPris58. … read more
Bruce Wilner
Bruce Wilner
Master of Engineering
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I have been having trouble for the past three weeks or more
I have been having trouble for the past three weeks or more trying to log onto my outlook hotmail account.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,910 satisfied customers
I've lost my cell phoneand need a replacement however I need
I've lost my cell phone(###) ###-####and need a replacement however I need the phone service to stop ASAP since I fear it's being used somewhere else. How can I cancel service? … read more
Mr.Med
Mr.Med
1,395 satisfied customers
HP Pavilion 20, windows 8 On my main office computer, when
HP Pavilion 20, windows 8 On my main office computer, when it is turned on, It immediately asks for a password ***** a person who used to work here. I don't have a password. How do I bypass this?… read more
GeekGal
GeekGal
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Bachelors Degree
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I am using windows 10. I have a Hotmail account e-mail. last
I am using windows 10. I have a Hotmail account for my e-mail. for the last 2 weeks, I have been receiving junk mail that appears to be coming from my own Hotmail account. It shows my name as sender a… read more
Martin
Martin
Network Engineering Diploma
1,664 satisfied customers
Outlook was trying to access my email account at the same time
Outlook was trying to access my email account at the same time as my phone. I got a "It looks like someone else is using your account.." error message. This has happened about 5 times. I submitted the… read more
Tim
Tim
Bachelors in Information Technology
411 satisfied customers
My cell phone was stolen and i just happened to view my
my cell phone was stolen and i just happened to view my gmail account right now and see that all my contacts from my old phone were all downloaded from my old phone to my contacts in my gmail account.… read more
Dustin
Dustin
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8,066 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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