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My inbox files are corrupted. Aol. On laptop. Compacting.

My inbox files are...

My inbox files are corrupted

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Aol

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On laptop

Technician's Assistant: What troubleshooting have you tried?

Compacting

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I'm getting plain text on some of my emails and my attachments are gone

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Answered in 6 minutes by:
3/8/2018
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Are you using AOL Desktop Gold to access your AOL emails?

Did you try verify all your emails at mail.aol.com via web?

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Customer reply replied 4 months ago
No, I'm using Thunderbird.
Customer reply replied 4 months ago
You still there?

Yes, I am here.

bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
bbao and 87 other Email Specialists are ready to help you
Ask your own question now

Thanks for requesting remote assistance services. Please let me know what kind of computer you are using for the remote session, such as Windows PC or Mac?

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Customer reply replied 4 months ago
Windows PC

Please click HERE from the Windows PC to start a remote session with me. Thanks.

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bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
1,835 Satisfied Customers
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

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