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I simply can't get online with aol and have been doing so…

Customer Question
I simply can't get...

I simply can't get online with aol and have been doing so for about twenty-five years with no problems

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell acer I don't know the operating system, that is what I am trying to find out

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It just started less than an hour ago, and I have tried everything that has been suggested by you folks

Submitted: 4 months ago.Category: Email
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Answered in 26 minutes by:
3/8/2018
Email technician: Justin Johnson,
 replied 4 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about AOL. I've only just come online now and would like to assist you with your question.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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