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Outlook Express email has been down all day. What is the…

Customer Question
Outlook Express email has...

Outlook Express email has been down all day. What is the problem?

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

On my PC.

Technician's Assistant: What troubleshooting have you tried?

None, except to accept that Microsoft would work on getting it up.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Microsoft Office Expert, I'll connect you shortly.

My email address is: ***@******.*** . I would like some information about why my email is down, and when it might be restored. Please note I am not a sophisticated computer person.

Submitted: 4 months ago.Category: Email
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Answered in 2 hours by:
3/7/2018
Email technician: Kris Rodgers, IT Manager replied 4 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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