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Outlook won't finis send receive...locked in syncing

Outlook won't finis send...

Outlook won't finis send receive...locked in syncing subscribed folders.

Technician's Assistant: Are you logged into your Outlook account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just downloaded Office 365 and imported all my pst files

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Customer reply replied 4 months ago
Its been some time...are you there...working on a solution?
Answered in 44 minutes by:
3/7/2018
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Cody, you still with me?
Customer reply replied 4 months ago
Best phone #***-***-**** if needed

sorry lost Internet connection

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Ask Your Own Email Question
Customer reply replied 4 months ago
done

we can resume anytime after 8 am tomorrow

I can't reply to remote session as messages won't go through, Internet on my side is unstable at the moment and hard to continue troubleshooting with such slowness and maybe after a break we can think better to finish up. have a great night

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Customer reply replied 4 months ago
Thanks for all your help. Talk to you in the morning

I hope you're satisfied with the help I provided.
If you need anything else, you can submit a new question at the below link.
https://www.justanswer.com/computer/expert-techdeja/?rpt=21004

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Cody
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
3,889 Satisfied Customers
Experience: Systems Administrator

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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