Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Quixnet is upgrading and I need to retrieve my e-mail from…

Customer Question
Quixnet is upgrading and...

Quixnet is upgrading and I need to retrieve my e-mail from another source.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Quixnet.net

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

The web

Technician's Assistant: What troubleshooting have you tried?

Outlook and a couple of others.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. I just want to be able to access my e-mail. Quixnet.net tells me I have 145 messages in my box. Outlook tells me it is empty. Help!

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
3/7/2018
Email technician: Kris Rodgers, IT Manager replied 4 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have six e-mail accounts in Outlook 2016. Five are IMAP,
I have six e-mail accounts in Outlook 2016. Five are IMAP, and one is exchange. The exchange account invariably is the bully, and seems to do what it wants, regardless of my settings on other accounts… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
My e mail went blank. E mailwent down. My e mail went down.
we tried to re start g mail. The computer emptied all our emails. How do we retrieve them? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I received a phone call about updating my e-mail account and
I received a phone call about updating my e-mail account and I have Microsoft Outlook 2003 and I clicked on tools but did not see e-mail accounts as instructed. What can I do. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
WAs emptying Google email in trash bin. That went fine. But,
Hello. WAs emptying Google email in trash bin. That went fine. But, because I am using a MacBook, Apple wasn't satisfied. Still said I needed to upgrade storage. WAsn't ready to do that, so.....I proc… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot access my email through local outlook.com, I forgot
I cannot access my email through local outlook.com, I forgot my password ***** I cannot get a new one through the system. I want to san and e-mail but I can only do that by going on the internet where… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I have previously blocked uber as an email source. I am
I have previously blocked uber as an email source. I am trying to unblock you on my Verizon email. Any help would be appreciated. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I use Outlook 2013 on a Surface RT to download email from
I use Outlook 2013 on a Surface RT to download email from Comcast's mail server. I had Auto Archive turned off but somehow in the last few days (possibly with a Microsoft upgrade) auto archive was act… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Let me give an example of a situation. Suppose, I have a
Let me give an example of a situation.Suppose, I have a domain (www.xyz.com) with a hosting company "A". My domain email id is:***@******.*** I have a paid mailbox service from Google. Which means, I … read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I deleted my hotmail account when i was upgrading to windows
I deleted my hotmail account when i was upgrading to windows 10 … read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I have or had quite a large number of current emails in my
I have or had quite a large number of current emails in my AOL account. I normally access them via my Mac Powerbook at home, but they also come up on my i-phone. This afternoon I had some problem view… read more
Gary Jensen
Gary Jensen
Functional Systems Administrator
Electronics Engineering
21 satisfied customers
My yahoo email account is odd reason, when I send an email
My yahoo email account is***@******.*** For some odd reason, when I send an email and the person pushes reply, it comes back either to***@******.*** or***@******.*** However, I have no outlook account… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I have been sent an email that is too big, I think, to download
I have been sent an email that is too big, I think, to download (photos, most likely). I need to delete it from the server because my computer consistently attempts to download it and keeps giving me … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I am getting message that "Microsoft Outlook must be closed
I am getting message that "Microsoft Outlook must be closed because an error occurred" This happens when outlook is attempting to download 2 attachments. One attachment downloads and the other does no… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I cannot retrieve my sent or deleted mail to their windows
I cannot retrieve my sent or deleted mail to their windows to check them. Always get the message that the file is empty. Where did they go?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I use Microsoft outlook but want to retain a copy of my e-mails
I use Microsoft outlook but want to retain a copy of my e-mails in my WEB MAIL (currently with talktalk.)The reason for this is I have an I-pad an i-phone and need to be able to read my mail when I am… read more
James K.
James K.
Consultant
1,585 satisfied customers
I have a Hotmail.co.uk account and use MS Outlook 2010 as client
I have a Hotmail.co.uk account and use MS Outlook 2010 as client with two other email addresses. I want to sync my Outlook files with Hotmail so that I can get access from another computer in South Af… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Someone helped me setup my e-mail on Monday [email protected]
Someone helped me setup my e-mail on Monday [email protected] on Outlook. He set me up on Outlook. However, I am able to receive messages, but I cannot send messages from my computer. Also, Outlook is… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
My Internet provider is. I have Windows 7. Periodically
My Internet provider is Rogers. I have Windows 7. Periodically e-mails coming in on Windows Live Mail randomly and spontaneously "disappear" I can usually retrieve them via "Rogers powered by Hotmail.… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x