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I just signed up with Yahoo. My son awhile back signed up…

Customer Question
I just signed up...

I just signed up with Yahoo. My son awhile back signed up with my phone and now when I use my password ***** never accepts even if I check my account

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

I am logged in on my iphone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No security questions. I have my phone number and every time I have to go thru process. My son was first one. He has his own phone now, can I get him off acct

Submitted: 4 months ago.Category: Email
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Answered in 1 hour by:
3/7/2018
Email technician: Justin Johnson,
 replied 4 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about emaill. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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