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After I select gmai I am sent to a small square where I type…

Customer Question
After I select gmai...

After I select gmai I am sent to a small square where I type my email then I select next the small square comes up slightly cloudy or faint I can see the line where I would type in my password ***** I cannot get get to it or if I am able to type in my password ***** then tap next nothing happens

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

I only have an IPad and I get service through Hugh's Net and Verizon

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No, I can receive mail I just cannot access it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have so many problems I cannot list them or rather I cannot explain them

Submitted: 6 months ago.Category: Email
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Answered in 1 hour by:
3/7/2018
Email technician: Justin Johnson,
 replied 6 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,940
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about iPad. I've only just come online now and would like to assist you with your question.

Are you trying to use the mail app on iPad?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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