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I use to have an Akron Beacon Journal account but I am not…

Customer Question
I use to have...

I use to have an Akron Beacon Journal account but I am not able to log into it or change my password. My account # was 117333. I would like to be able to sign up for the digital services

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have tried to log in using my old password ***** didn't work and I was not able to change my password ***** it said that my e-mail was already used on an account but I am not able to work around changing to a new password ***** that account. frustrating

Submitted: 4 months ago.Category: Email
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Answered in 4 hours by:
3/7/2018
Email technician: Pete, Computer Expert replied 4 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,381
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Customer reply replied 4 months ago
Just used your response & got ahold of the paper & got it straightened out. Thanks for the input.
Email technician: Pete, Computer Expert replied 4 months ago

Glad to hear you got it sorted!
Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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