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Cannot log on AOL for mail. [email protected] And have done so…

Customer Question
Cannot log on AOL...

Cannot log on AOL for mail. [email protected]

Technician's Assistant: Are you logged into your AOL account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, and have done so several times in the last two days.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That should do it.

Submitted: 6 months ago.Category: Email
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Answered in 21 minutes by:
3/7/2018
Email technician: Justin Johnson,
 replied 6 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,912
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Customer reply replied 6 months ago
I have changed my password ***** times and continue to get the message that one or the other is incorrect.
Email technician: Justin Johnson,
 replied 6 months ago

Are you able to sign in on aol.com in a browser?

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Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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