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My outlook account is. I have forgotten my password. Can you…

Customer Question
My outlook account is***@******.***...

My outlook account is***@******.***. I have forgotten my password. Can you provide to me or do I need to get a new one. Thank You.

Technician's Assistant: Are you logged into your Outlook account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone number is(###) ###-####

Submitted: 5 months ago.Category: Email
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Answered in 1 minute by:
3/6/2018
Email technician: Byron, PC Support Tech replied 5 months ago
Byron
Byron, PC Support Tech
Category: Email
Satisfied Customers: 3,405
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** your for your question and the opportunity to assist.

How long has it been since you were able to sign in?

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Email technician: Byron, PC Support Tech replied 5 months ago

Thank you. I can help you reset the password. Are you able to receive text messages at

your phone number ending in 78 ?

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Email technician: Byron, PC Support Tech replied 5 months ago

Thank you. May I have the last 4 digits of that number please?

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Customer reply replied 5 months ago
3778
Email technician: Byron, PC Support Tech replied 5 months ago

Thank you. A text message was just sent to that number

containing a 7 digit reset code.

It is not a password.

Please send me the 7 digit code as soon as you receive it.

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Email technician: Byron, PC Support Tech replied 5 months ago

Hi. Have you not received the code yet? The codes are time-sensitive

and expire if unused.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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