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I have a license for three computers. My lic. has expired. I…

Customer Question
I have a license...

I have a license for three computers. My lic. has expired. I want to renew but when I follow the instructions I can not see the on the screen what is asked for. Can someone please help me to renew. Samuel E. Hawkins Jr.(###) ###-####or***@******.***

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

From a browser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I think not.

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/6/2018
Email technician: technicalcat, Consultant replied 4 months ago
technicalcat
technicalcat, Consultant
Category: Email
Satisfied Customers: 2,583
Experience: 20 years combined corporate and small business experience.
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Hello and thank you for using this service. My name is ***** ***** I will help you now.

Is this a problem with an Office 365 subscription? Please give me more details.

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Category: Email
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