Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Jess: In looking at my tax information for 2016 I find that…

Customer Question
Good morning, Jess: Technician's...

Good morning, Jess:

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

In looking at my tax information for 2016 I find that I never printed out my 2016 tax report. My My customer ID is 21931769 and my name is Hamblin. I'd like to go into the system and print out my 2016 report. Any advise/help you can give would be appreciated. I don't think I ever signed in and set up an account

Technician's Assistant: What's the brand and model of your printer?

Here at work it is a Ricoh MPC4504

Technician's Assistant: How long has this been going on with your MPC4504?

Outlook. Can you please send both Fed and CO State to me at work if I give you the email address?

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not sure, but its pretty up to date. This is at work.

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 4 months ago
Hi, Jess:
All I want is to find out how I can access my Jackson Hewitt account and print out my 2016 tax return for federal and state.Thank you
Customer reply replied 4 months ago
Also, this "Just Answer" that I just paid $5.00 for, what is this for? How do I cancel this service after you are able to help me?
Answered in 2 hours by:
3/6/2018
Email technician: Justin Johnson,
 replied 4 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

Ask Your Own Email Question
Customer reply replied 4 months ago
Justin - sorry - I was at work and I couldn't get back to my answer.So, to review, this request was to get a copy of my Jackson Hewett 2016 Federal and State tax returns. Can you help with this or do I have to go to Jackson Hewett? Also, I don't want a membership in the "Just Ask" - I'd have no use for it, but it seems like a good thing for those who are in need.
Customer reply replied 4 months ago
no I don't want you to remote in. I did this a couple weeks ago and had all kinds of issues.
Email technician: Justin Johnson,
 replied 4 months ago

You have already opted in to be a member. Before we continue I think it is best you speak to customer service.

Please contact customer service. 1(###) ###-####/strong>

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
It is not my e mail sorry, My 2016 taxes on my turbo page
My 2016 taxes on my turbo page only show my return I got last year not my adjusted income and I don't know how to find it out Can you help me … read more
Don Williams
Don Williams
BS
15 satisfied customers
I just filed my Federal tax with you, but not Wisconsin
I just filed my Federal tax with you, but not Wisconsin taxes. Why was I charged another $44.99 on my credit card. I have used TurboTax for years, and this has never happened before. Should I speculat… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
My email client is not working and seems, on a daily basis,
My email client is not working and seems, on a daily basis, will not accept my "Password" and I am damn fed up having to change it. This has just started in the last two days. What gives with Microsof… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am so glad you can help me. My following me list is 24,800
Good morning I am so glad you can help me. My following me list is 24,800 not the amount that my account is showing. Please help me. Thank you and have a wonderful day. Rose Rose Rader ***@******.*** … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I want to change the settings on my e-mail because the only
Hi, I want to change the settings on my e-mail because the only e-mails getting through to me are on my contacts list, all new emails are lost in space. How do I find the appropriate settings? windows… read more
Patrick Evans
Patrick Evans
Network Engineer
MS
125 satisfied customers
Nothing with my computer but I put in my social security
Nothing with my computer but I put in my social security number in a phishing e-mail and am worried … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My Google email addresses (about 200 of them) just
My Google email addresses (about 200 of them) just disappeared. I retyped them. When I tried to send out 97 letters in my letter group, it only sent 17. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I can't get IMAP settings to work on Outlook 2016, Several
Several months, I keep resorting to iPad and iPhone to access. Just though I'd try one more time. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I have been trying unsuccessfully to change my email address
I have been trying unsuccessfully to change my email address on Facebook. Please take care of this for me. My old address, the one you have is***@******.***. My new address is***@******.***. Thanks, *… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
What are the four steps in sending a email that I have
what are the four steps in sending a email that I have received on to another person … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I wanted to add my Gmail account as my primary alias, which
I wanted to add my Gmail account as my primary alias, which I did successfully, however I removed my Hotmail account after doing so and it is creating problems with other people sending me emails to m… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Its taxact I cant get into federal that was rejected,
its taxact I cant get into federal that was rejected … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
Several weeks ago I started to prepare my 2016 taxes with
Several weeks ago I started to prepare my 2016 taxes with Tax Act. I have used this program for about 4 or 5 year. I was ready (after about 5 hours of work) to review my work with my husband. I like t… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a church employee that got a W2 with no fica tax
I have a church employee that got a W2 with no fica tax withheld. I can't get to the schedule SE to file it. … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Someone is trying to access my email account. I shows that
Someone is trying to access my email account. I shows that on December 5, 2016 and October 2016, can you provide the exact location and the IP Address … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My brother locked into my Yahoo email account in Taiwan and
My brother locked into my Yahoo email account in Taiwan and sent emails out without my authorization. He also browsed, forwarded, stole, and deleted my important emails. I have filed a police report i… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Hi Jess, I'm back again. I fed a few addresses into Outlook
Hi Jess, I'm back again. I fed a few addresses into Outlook but am not succeeding in drawing upon that listing when I want to address an envelope. Any thoughts?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My access to my M4aygrm account is being blocked. I cant
My access to my M4aygrm account is being blocked. I can't identify the issue....did someone manage to take it over?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x