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I can receive emails but I cannot send emails. I am running…

I can receive emails...

I can receive emails but I cannot send emails. I am running windows 7 with microsoft office 2007 for my version of outlook. This happened just this past weekend.

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

I am receiving an error message. Sending reporting error (0x800CCC63).

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Nothing that was changed or updated.

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Answered in 2 minutes by:
3/5/2018
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 4 months ago
Hello Cody
Customer reply replied 4 months ago
I do not want you to connect remotely.
Customer reply replied 4 months ago
What next?

what's the last half of your email address?

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go to file account settings > account settings > change what do you have for outgoing email server?

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Customer reply replied 4 months ago
mail.atlanticbb.net

change it to smtp.atlanticbb.net

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Customer reply replied 4 months ago
Did that and still cannot sent email.
Customer reply replied 4 months ago
Thanks for your help. I will try a local tech company.

ok no prob

Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Email Specialists are ready to help you
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Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
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