Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I have 2 yahoo emails addresses. I need to restore one so I…

I have 2 yahoo...

I have 2 yahoo emails addresses. I need to restore one so I can receive messages on my mobile phone

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

I access them through mail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need to restore the Mail on my mobile iPhone

Show More
Show Less
Ask Your Own Email Question
Answered in 1 hour by:
2/17/2018
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,671
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,671
Experience: Email expert with over 5 years experience
Verified
Josh and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 7 months ago
I still need assistance. I open mail on my iPhone but for the last week I cannot get mail on my phone

Unfortunately, Yahoo is experiencing issues with their platform. Their technicians have been notified and they are working on the issue.

Your account does not have any issues and the issue will be fixed within 48 hours. If it is not fixed within 48 hours, please let me know and I will assist you via remote assistance.

Ask Your Own Email Question
Customer reply replied 7 months ago
Hi Josh I check my account and I was charged twice for this service Please explain wh
Customer reply replied 7 months ago
Hello josh my email still has not been restored. Are they still working on it

Yes, it can take up to 48 hours.

Ask Your Own Email Question
Customer reply replied 7 months ago
Okay why are they charging me double for this service I only agree for the one time $39.00 service. Can you take care of this issue for me

OK I will send into customer service.

Ask Your Own Email Question
Customer reply replied 7 months ago
Hi josh my email still has not been restored. What going on

It is 48 business hours -- If it is still down tomorrow, please let me know.

Ask Your Own Email Question
Customer reply replied 7 months ago
Hi Josh I still have not got my email restored. It has been over the 48 hours I need this email restored I pay some of my bills with this email
Customer reply replied 7 months ago
This almost a week and nothing has been done to correct my situation with my email and I have 2 time for the service
Customer reply replied 6 months ago
Hello Josh. It has been a week and my problem had not been resolved. It was supposed to only take a week. I would like my money return and I will call my creditors and give them another email so I can pay my bills.
Customer reply replied 6 months ago
Hi Josh are you still working on my problem after 8 days
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,671
22,671 Satisfied Customers
Experience: Email expert with over 5 years experience

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Just trying to get forgotten yahoo password & the iphone of
Hello.... just trying to get forgotten yahoo password & the iphone of my partner is locked out....***@******.*** … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I have been signed into my yahoo mail on my phone and iPad
I have been signed into my yahoo mail on my phone and iPad for so long that I've forgotten my password. The recovery email on my account is no longer active and I do not have a phone number attached t… read more
David L
David L
Bachelor's Degree
4,948 satisfied customers
I need to recover emails that have been deleted. They were
Hi I need to recover emails that have been deleted. They were deleted a couple weeks ago. … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
6 satisfied customers
I am locked out of my Yahoo account. But does not recognize
I am locked out of my Yahoo account JA: Are you logged into your Yahoo account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset your passwo… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Having trouble getting on my yahoo account I forgot my
Having trouble getting on my yahoo account I forgot my password. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My YAHOO E-MAIL password does not work. how do I get a new
My YAHOO E-MAIL password ***** not work. how do I get a new password ***** I cannot enter my E-MAIL account?? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Yahoo will not accept my password. I need another password.
Yahoo will not accept my password. I need another password. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need help with my e-mail access and rest my password to
I need help with my e-mail access and rest my password to access my Facebook account please … read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
I have not received any in mail for several days. My email
I have not received any in mail for several days. My email address is***@******.***. Whatever password ***** have tried does not work. I tried to setup a new password ***** not successful. Please help… read more
Martin
Martin
Network Engineering Diploma
153 satisfied customers
I'm having major problems signing into yahoo mail. I have
Hi. I'm having major problems signing into yahoo mail. I have apparently forgotten my password. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot my password. My mobile phone is now a land line. I
I forgot my password. My mobile phone is now a land line. I need to get an access code. My email is***@******.***. I created another email account jenny.brundage so I could get an access key for rust.… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My old email i cannot remember my password. No I am not. Its
My old email i cannot remember my password JA: Are you logged into your email account on any other devices? Customer: no I am not JA: Do you have security questions or a phone number on file to help r… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot my passage, forgot my password for my gmail, yahoo,
i forgot my passage JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: forgot my password ***** my gmail JA: How do you access your email most often? On a phone or tablet, or thro… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
On both my husband's iPhone and my iPhone as well as his
on both my husband's iPhone and my iPhone as well as his iPad, all our email in our inboxes disappeared. And they are not currently receiving any email. My Mac desktop appears to be all right, I think… read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
I have lost my e-mail. The last e-mail I received on my
I have lost my e-mail. The last e-mail I received on my Telstra mobile phone was 5th October. The e-mail on my laptop is OK , it is only the mobile that I cannot access … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My IPhone 4S iOS mail (yahoo installed, not the yahoo mail
My IPhone 4S iOS mail (yahoo installed, not the yahoo mail app) will not update the inbox for about a week. Error message "will not connect to server" and "cannot get mail" message. My folders appear … read more
Chris Lindsey
Chris Lindsey
IT University
157 satisfied customers
Some email text sent from my yahoo mail box, after having been
Some email text sent from my yahoo mail box, after having been sent, was deleted from the sent folder, also some from the inbox folder. what can be domne to retrieve them?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Someone hijacked my mail account and sent messages to my whole
Someone hijacked my mail account and sent messages to my whole phone book, both email and phone, telling them I was in distress and to send money. I do not have a copy of the message presently. When I… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x