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I have 2 yahoo emails addresses. I need to restore one so I…

I have 2 yahoo...

I have 2 yahoo emails addresses. I need to restore one so I can receive messages on my mobile phone

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

I access them through mail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need to restore the Mail on my mobile iPhone

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Answered in 1 hour by:
2/17/2018
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,838
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,838
Experience: Email expert with over 5 years experience
Verified
Josh and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
I still need assistance. I open mail on my iPhone but for the last week I cannot get mail on my phone

Unfortunately, Yahoo is experiencing issues with their platform. Their technicians have been notified and they are working on the issue.

Your account does not have any issues and the issue will be fixed within 48 hours. If it is not fixed within 48 hours, please let me know and I will assist you via remote assistance.

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Customer reply replied 4 months ago
Hi Josh I check my account and I was charged twice for this service Please explain wh
Customer reply replied 4 months ago
Hello josh my email still has not been restored. Are they still working on it

Yes, it can take up to 48 hours.

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Customer reply replied 4 months ago
Okay why are they charging me double for this service I only agree for the one time $39.00 service. Can you take care of this issue for me

OK I will send into customer service.

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Customer reply replied 4 months ago
Hi josh my email still has not been restored. What going on

It is 48 business hours -- If it is still down tomorrow, please let me know.

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Customer reply replied 4 months ago
Hi Josh I still have not got my email restored. It has been over the 48 hours I need this email restored I pay some of my bills with this email
Customer reply replied 4 months ago
This almost a week and nothing has been done to correct my situation with my email and I have 2 time for the service
Customer reply replied 3 months ago
Hello Josh. It has been a week and my problem had not been resolved. It was supposed to only take a week. I would like my money return and I will call my creditors and give them another email so I can pay my bills.
Customer reply replied 3 months ago
Hi Josh are you still working on my problem after 8 days
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Josh
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Category: Email
Satisfied Customers: 21,838
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