Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I'm not able to access my apple id. I don't think so. No…

Customer Question
I'm not able to...

I'm not able to access my apple id***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

I don't think so

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No forgot the second question the first answer was Passat

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 6 minutes by:
2/15/2018
Email technician: Karthik Nagarajan, Computer Engineer replied 7 months ago
Karthik Nagarajan
Karthik Nagarajan, Computer Engineer
Category: Email
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Karthik Nagarajan, Computer Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether you do have an access to the u******@o**.com email address? An email has been sent to your rescue email address, u•••••@o•••••.com.You can also follow the directions in the email to reset your password.

Ask Your Own Email Question
Customer reply replied 7 months ago
I don’t know this email!
Email technician: Karthik Nagarajan, Computer Engineer replied 7 months ago

Can I have your Date of birth?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Haven't used my Apple ID in 5 years. Moved and have new
Haven't used my Apple ID in 5 years. Moved and have new email address. I remember my old email address but do not have access to it any longer. I tried to sign in and my password ***** I have written … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Is this the site for email problems? I'm searching for help
Is this the site for email problems? I'm searching for help buying an album on iTunes. It's been a long time since doing so, I've a new computer since last time. The ID and passwords that I have aren'… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My email was with my former employer, TWU. I have moved to
My email was with my former employer, TWU. I have moved to another job and TWU suspended my email. When I try to sign in for my apple account, TWU no longer supports my email address. Please help me … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can not get into my email on my phone or my I pad. It says
Second opinion] I can not get into my email on my phone or my I pad . It says I changed it my password ***** I do not recall doing that. The last password ***** recall is Pumpkins3!… read more
Eric Ewing
Eric Ewing
University IT Manager
197 satisfied customers
I can't access my apps can't update as I have forgotten my
I can't access my apps can't update as I have forgotten my iCloud password. Created a new one but I can't change iCloud email address to new one… read more
Moses C
Moses C
Bsc
884 satisfied customers
Idont remember my icloud pass code. I cant remember my
idont remember my icloud pass code JA: What exactly are you having trouble accessing? Customer: i cant remember my icloud pass code JA: What's the brand and model of your computer? And the Operating S… read more
Karthik Nagarajan
Karthik Nagarajan
Computer Engineer
519 satisfied customers
My iphone was updated this morning so I followed the steps
Hi, my iphone was updated this morning so I followed the steps to continue, forgot my password ***** I reset to get a new one but now that I input it, it's failing said that password ***** apple id in… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have an older Mac and think I know the main password to
I have an older Mac and think I know the main password ***** get like updates but it's somehow tied to Mac apps and I can't remember the cloud password ***** the Mac apps store one...HOw can I recover… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
Reset Apple ID, Gmail, Web browser or iphone, I've typed in
I've typed in old ID (*****@******.***) and it isn't accepeted. … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
I can't remember my email address that I set up for my son's
I can't remember my email address that I set up for my son's ipad for itunes, is there anyway I can find out my existing outlook email address, his ipad needs to be set up again? thanks … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
Forgot Apple ID and Password locked out on I Phone. Abput
Forgot Apple ID and Password ***** out on I Phone. … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
My Mac laptop was stolen today, so I have lost the info on
My Mac laptop was stolen today, so I have lost the info on one of my gmail accounts. I can log in to another gmail account because I remembered the account name and password. I had hoped that the othe… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an I pad 32 gb and i forgot my password to activate
i have an I pad 32 gb and i forgot my password ***** activate the device. I didn't use it for several years. The problem is that the email address originally entered in the ipad is not valid any more … read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I want to find out if my wife is cheating,and i need her
i want to find out if my wife is cheating,and i need her apple id and password ***** can i get it… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
I own my apple mini ipad. It wanted to update & I allowed.
I own my apple mini ipad. It wanted to update & I allowed. Then it asked for original user name and password ***** I have put every user name & password ***** I have ever used and it won't accept. Can… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
very frustrated….ipad froze….got started again….trying to enter
very frustrated….ipad froze….got started again….trying to enter new passwords/email acts….am in iTunes…senile senior here….forgot iCloud password….PLEASE help… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
i forgot my answers to the security questions apple
hi i forgot my answers to the security questions for my apple id and i forgot the password. also i don't remember which rescue email i used… read more
Richard Hall
Richard Hall
Microsoft Certified Systems Engineer
119 satisfied customers
My old email address [email protected] but forgot security
My old email address [email protected] but forgot security answers on google recovery account.i forgot password XXXXX was in my notes in the iPhone 4S.i just need my old email working but will keep my … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x