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My inbox tool bar has somehow lost the From selection tool…

Customer Question
My inbox tool bar...

My inbox tool bar has somehow lost the From selection tool and the from section is even gone on the email list itself.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

On a desk top computer

Technician's Assistant: What troubleshooting have you tried?

Shuting system down and the help section of my outlook software.

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
2/15/2018
Email technician: Jess M., Computer Support Specialist replied 7 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using Windows Vista, 7, 8 or 10?
  2. What version of MS Outlook are you using -- 2003, 2007, 2010, 2013 or 2016?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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