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My gmail was apparently hacked. I changed the password and
my gmail was apparently hacked. I changed the password ***** went to security settings. They said the password ***** changed from the device that was used to hack into my gmail. (from Brunswick, MD.) … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I have Yahoo mail and I have been unable to access since
I have Yahoo mail and I have been unable to access since Monday afternoon. I have been trying to get a new password ***** the message I am getting is that either the mobile phone or alternate email ad… read more
Harry
Harry
197 satisfied customers
I can't get logged into Yahoo.com; it doesn't seem to
I can't get logged into Yahoo.com; it doesn't seem to recognize my password. AND--that's usually where I get my mail. This has been going on for several days now. When I called a couple days ago, I wa… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
68 satisfied customers
Need help for boyfriend. Can't get into his gmail - phone
Need help for boyfriend. Can't get into his gmail - phone died and he forgot password, so he keeps getting prompted to type in the old phone no. He bought an I8, new no. Just keeps going around in cir… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
On May 15, my bank managed to wipe out my computer settings
Hello, on May 15, my bank managed to wipe out my computer settings for my gmail. account***@******.***. I cannot for the life of me remember my password (s). I have managed to get back onto my two other gmail accounts***@******.*** and***@******.***. I even was able to have gmail send a verification code to my work email***@******.***. however when I type it in the gmail says it doesn't recognize my gmail address of***@******.*** I will not accept my phone number(###) ###-####either which I have had forever. I usually use four or five passwords some of which are different languages. but it would seem the combinations ie. capital letters, numbers, etc annoy the program. I am desperate to get into my***@******.*** as this is my main e-mail address and i have a ton of archived material on it. What to do? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,162 satisfied customers
It will not let me sign in. Goggle alerted me that a
It will not let me sign in. Goggle alerted me that a different phone was trying to sign in. I didn't recognize the phone. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I changed my aol password on my lap top yesterday and now I
I changed my aol password ***** my lap top yesterday and now I can't get into my aol mail using my new password. Tried several times with old and new password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
Somehow when I got a compu0ter with Windows 10 I was given
Somehow when I got a compu0ter with Windows 10 I was given another gmail accout. My original account was***@******.*** and the other is***@******.***. I can't sort out this mess and I cannot remember … read more
bbao
bbao
Freelance IT Consultant
140 satisfied customers
AOL does not recognize my password and won't let me into my
AOL does not recognize my password ***** won't let me into my mail. It says it's sending me a new password, but how can I get it if I can't sign on? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
Our family is going through an ugly custody battle a few
hi my name is ***** ***** our family is going through an ugly custody battle a few months ago we became aware that my daughters ex was sighning intooher email obtaining personal info especially the na… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I use Thunderbird to access my gmail- as I have for years.
I use Thunderbird to access my gmail- as I have for years. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,046 satisfied customers
Can't get one of two Aol email from either the Apple mail or
Can't get one of two Aol email from either the Apple mail or the their servers. Both of those e-mails were sold by verizon clients to AOL, used the same email addresses - (i.e.***@******.***) and pass… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I need to update my account with my new cell number so that
I need to update my account with my new cell number so that aol will recognize my account so I can change my password.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I HAVE TWO AOL ACCOUNTS I DON'T WANT THE 1ST ACCOUNT NOT THE
I HAVE TWO AOL ACCOUNTS I DON'T WANT THE 1ST ACCOUNT NOT THE 2ND WHICH I JUST OPENED NEW ACCOUNT TODAY BY MISTAKE. HOW DO I LOG INTO MY ORIGINAL ACCOUNT AND CLOSE THE SECOND… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Using aol for many years. Came to Korea on business and tried
Using aol for many years. Came to Korea on business and tried to log on. Got a request to change password, so I did. Then got a request for an image challenge, but can't see the image. Tried to change… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor's Degree
271 satisfied customers
I cant access my account (was fine yesterday)...and aol is
I can't access my account (was fine yesterday)...and aol is not recognizing me..so i can't get in or reset my password. How do I convince the computer I am who I am!!!!!… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I cannot gain access to my AOL email. My email address ends
I cannot gain access to my AOL email. My email address ends in"aol.com" even though we havent had an AOL acocount for a while we have kept the aol email address. Then this morning when I tried to log … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I have a gmail account associated with my android phone. I
I have a gmail account associated with my android phone. I forgot the password. When I login to my GOOGLE account a different gmail account is associated with it from a second phone that I had. How do… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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