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I have a couple of people saying whenever they try sending…

Customer Question
Hello madam/sir: I have...

Hello madam/sir: I have a couple of people saying whenever they try sending me emails they just bounce back. What could be the issue?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

My computer I would guess we browser

Technician's Assistant: What troubleshooting have you tried?

They have tried at the other end. I have asked a lot of people to send me emails and all have worked but two in particular say they bounce back.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Will it be warm today? (:-)

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 minutes by:
2/14/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,201
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

I sent you the request for remote. Please accept it then follow steps here to connect with me.

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Category: Email
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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

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Kamil Anwar

Exchange & Email Consultant

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Chris L.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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