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I have been trying to get into my rocket mail emails

Customer Question
I have been trying...

I have been trying to get into my rocket mail emails Unfortunately I haven't been able to access that account

Technician's Assistant: Are you logged into your email account on any other devices?

Yes but I still cant get through I opted for an account key but my grand daughter deleted that from my mobile by mistake

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I did have a recovery email address but I cant into that either ,It was a Tiscali email address but hadn't used it for years,

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Email
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Answered in 15 minutes by:
2/13/2018
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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