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I am unable to access. Don't understand your question. I…

Customer Question
I am unable to...

I am unable to access***@******.***

Technician's Assistant: What device or product does this involve?

Don't understand your question

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I think the operating system is a OS 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I am rarely on computer but my wife is daily

Submitted: 5 months ago.Category: Email
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Answered in 57 minutes by:
2/6/2018
Email technician: Kris Rodgers, IT Manager replied 5 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Jess M.
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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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