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It's actually my e-mail on my phone. CompuServe. They did…

Customer Question
It's actually my e-mail...

It's actually my e-mail on my phone.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

CompuServe. They did some kind of upgrade.update in November, and I can't send or receive any more, and I can't "Hold" on the phone indefinitely.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I think that covers it. Thanks, Pearl. My name is Kathleen.

Submitted: 14 days ago.Category: Email
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Answered in 3 minutes by:
2/6/2018
Email technician: bbao, IT Consultant replied 14 days ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,076
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hello, this is Bing. Thanks for asking a question at JustAnswer, please let me take a while to review and clarify the details.Please also be aware that you are visiting JustAnswer, a paid service providing professional support with guaranteed quality. Please advise if you want to continue or not. Thanks.You may see an offer for a phone call or remote support for an extra fee, this is not from me, by the site automatically. Please disregard it, if you think it is unnecessary or unrelated for your question.
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Customer reply replied 14 days ago
No, thank you.
Email technician: Josh, Computer Enthusiast replied 13 days ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,510
Experience: Email expert with over 5 years experience
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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