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Hotmail says my account doesn't exist. Tablet and iphone. My
my iAd was stolen and I locked it. Changed my email address on my phone to same as iAd was. Now I am not getting any emails on hone … read more
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Isaac Franklin
Associate of Science in Social Sciences
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I was asked by aol to estabish a new password for the mail.
I was asked by aol to estabish a new password ***** the mail. When I did that all of the old e-mails were gone. Can any of my old e-mails be returned? … read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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We cannot access our email. We believe our email was hacked.
We cannot access our email. We believe our email was hacked. I have tried changing the password ***** nothing seems to be working. Help please … read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
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Can'taccess my email. Verizon.net. Through my desk top.
verizon.net switched to AOL but I kept my old email address which was the***@******.*** It has been working until AOL asked for my user name and password ***** it wouldn't take. I have tried everything and I cannot get it to take my user name and password. Tried calling they gabve me a number. It didn't work either. Very frustrated a couple of weeks now..... … read more
Kamil Anwar
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I recently had to buy a new computer because the old one
I recently had to buy a new computer because the old one froze. AOL has been my go-to for more than 20 years, but I'm almost ready to quit. My new computer does not have AOL pre-installed, so I've tri… read more
GeekGal
GeekGal
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Bachelors Degree
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Two Things lforgot my password and USER NAME MY email
Two Things lforgot my password ***** USER NAME MY email address is***@******.***. And they aol is telling me that I don't have arecovery system. What can I do to change my password ***** users name … read more
Tim
Tim
Bachelors in Information Technology
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When I try to send an email on my iPhone only from my
When I try to send an email on my iPhone only from my aol.com account - I get the following message: "*****@******.***@smtp.aol.com" is incorrect. How do I fix this.… read more
Jess M.
Jess M.
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Bachelor's Degree
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30 - years ago I used AOL. My first browser. My email address
30 - years ago I used AOL. My first browser. My email address was Palmetto Mills @ Aol.com. Password ***** When I sold the mill I changed it to***@******.*** Password ***** Since that time,in the last… read more
Bryan
Bryan
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received many not deliverable notices. aolemail access blocked.
received many not deliverable notices. aolemail access blocked. email compromised. need to establish new password. This happened before on another server. ended up with 1000's of non deliverable email… read more
Chris R.
Chris R.
Bachelor's Degree
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Is aol experiencing a server problem now? I cannot send or
Is aol experiencing a server problem now? I cannot send or receive emails on computer or phone for no apparent reason.… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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Get "blerp" error trying to get into my AOL mailbox for "*****@******.***&q
Get "blerp" error trying to get into my AOL mailbox for "*****@******.***" at home this morning via IE11. Tried with Chrome browser with same result. Tried the same thing on my office computer at work… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
1,718 satisfied customers
some one is trying to hack into my aol e-mail ... I have completed
some one is trying to hack into my aol e-mail ... I have completed the security code puzzle twice in 24 hours what can be done about this?… read more
Viet -MS Office Tech
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my iphone says "Cannot get mail" "The user name or password
my iphone says "Cannot get mail" "The user name or password XXXXX AOL is incorrect" I have not changed anything and am logged into my AOL on computer. Help!… read more
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We have been receiving emails from some of our contacts. Who
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My aol contact list has been stolen, not just used but taken
My aol contact list has been stolen, not just used but taken off of my computers. The list has been used to send emails that I am in trouble in the Ukrain needing money, you know the type of scam, the… read more
Hunter Owens
Hunter Owens
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i am a new master account holder and trying to add more usernames. I
i am a new master account holder and trying to add more usernames. I have answered the security question and added my birthdate - over 18 years of age. I've followed the steps to add usernames but i a… read more
elhalynhastur
elhalynhastur
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I cant access my account (was fine yesterday)...and aol is
I can't access my account (was fine yesterday)...and aol is not recognizing me..so i can't get in or reset my password. How do I convince the computer I am who I am!!!!!… read more
D.Sandlin
D.Sandlin
Support Technician
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I am unable to SEND email. I can receive and open emails, but
I am unable to SEND email. I can receive and open emails, but cannot reply because I either get a message that says it can't be sent because of an error (Webmail) or if I'm using AOL 9.7 it says "we a… read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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