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I have lost aol gold and password is not working. I also…

Customer Question
I have lost aol...

I have lost aol gold and password ***** ***** working. I also need you to take over my computer and give me 1280/768 resolution instead of the 600 bits ***@******.***

Technician's Assistant: What device or product does this involve?

Toshiba lap top

Technician's Assistant: What's the model and Operating System (OS) of your Toshiba?

C855

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

Updates are always being activated

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have been having trouble accessing AOL for a long time I also have trouble entering web sites and getting shut out

Submitted: 5 months ago.Category: Email
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Answered in 1 hour by:
2/6/2018
Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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