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I need to recover a lost gmail account. Web browser. I have…

I need to recover...

I need to recover a lost gmail account

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I have tried to follow googles instructions and checked on you tube, but this computer doesn't look like the the examples

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

This computer is Windows 10

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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
More information
Customer reply replied 6 months ago
more info please.
Answered in 11 minutes by:
1/22/2018
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi,my name is ***** ***** welcome to Just Answer. I'll be the one to assist you with your question regarding your issue today. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question..

Have you already gone to the recovery site and tried to recover the account?

Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
Verified
Mike Taylor and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 6 months ago
no
Customer reply replied 6 months ago
what now?

Thanks... I will start the remote session and send you a link. Give me a minute to set it up please

Ask Your Own Email Question

Please click HERE

Agree to the Secure Remote Assistance Legal Disclaimer at bottom of screen.

The Secure Remote Assistance client file will automatically download to your computer.

Open the Secure Remote Assistance client file on your computer and you will be connected to me

After agreeing to the Secure Remote Assistance Legal Disclaimer,you can always download the client again if need be.

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Mike Taylor
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
2,629 Satisfied Customers
Experience: 16 years experience in troubleshooting email problems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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