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Can not get email. AT&T internet. Not sure. I just had a…

Customer Question
Can not get email ...

Can not get email

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

AT&T internet

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not sure

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes I just had a chat with Leona Briscoe @ aol Tech Support and thought all was well till later I tried without her help.

Submitted: 7 months ago.Category: Email
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Answered in 6 minutes by:
1/21/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,985
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Can I know which email address are you using? How about the email program? Thanks.

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Email technician: bbao, IT Consultant replied 7 months ago

Hello, are you still there with me? Any feedback to my clarification questions above? Thanks.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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