Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I cannot get it set up on my phone. Outlook. I do not know…

I cannot get it...

I cannot get it set up on my phone

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I do not know what the domain name and port number are

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not sure yet

Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
1/19/2018
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,218
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Email Question

What is the email that you are trying to setup?

What is the make/model of the phone?

Ask Your Own Email Question
Customer reply replied 6 months ago
I am an old guy! I have no idea where I am checking my email from. Those terms don't mean much to me.

What is your email address?

What is the make/model of the phone?

Ask Your Own Email Question
Customer reply replied 6 months ago
will you be able to do it later
Customer reply replied 6 months ago
I have an lg phone and it wants to know what domain and port # we use to hook up. Can you give me that

Which model LG phone?

What is the email address?

Ask Your Own Email Question
Customer reply replied 6 months ago
My email address is***@******.***
Customer reply replied 6 months ago
phone model is LG5
Customer reply replied 6 months ago
I will be gone for the next 3 hours but will keep this email open

I do not see any website for fssgp.ca

Are you sure that you typed that correctly?

Ask Your Own Email Question

Is fssgp.ca your own company?

Ask Your Own Email Question
Customer reply replied 6 months ago
Abbreviated for flooring superstores grande prairie.

Is fssgp.ca your own company?

Ask Your Own Email Question

Which company is hosting your domain/website?

Ask Your Own Email Question
Customer reply replied 6 months ago
Good questipn. I thought it was you.

No, we do not host websites. We are a technical support website.

Ask Your Own Email Question
Customer reply replied 6 months ago
I am just trying to get my email to work on my cell phone.

Yes, I understand but you have your own personal website that you are trying to setup so we need to know where it is hosted at otherwise I cannot help you with the settings for it. There isn't a generic setting that can be used.

Ask Your Own Email Question
Customer reply replied 6 months ago
Oh. Would outlook be what you are looking for

I am not sure what you mean

Ask Your Own Email Question
Customer reply replied 6 months ago
Apparently i do not know what you mean either.
Customer reply replied 6 months ago
Josh; Somebody who understood happened along and showed me the simple thing I was missing. It is working now. Sorry for wasting your time. Thank you... Bill

Great to hear

Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,218
Experience: Email expert with over 5 years experience
Verified
Josh and 87 other Email Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,218
22,218 Satisfied Customers
Experience: Email expert with over 5 years experience

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Having hard time accessing my Outlook account. Not sure just
Not sure just send an email yesterday with Ada***@******.*** … read more
John Castle
John Castle
BSC in Computing Network Management and Design
196 satisfied customers
I am unable to download my emails from the server. This
I am unable to download my emails from the server. This started Friday morning … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot get into my outlook email. It keeps asking for my
I cannot get into my outlook email. It keeps asking for my imap.gmail.com login (*****@******.***) and password. I've tried every password ***** can think of but it won't go away. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can you help with G-Suite? Its gmail but its a G-Suite
everything possible - my account was deleted and they keep telling me that there is nothing they can do - yet there are instructions stating that if i pay a fee i can recover the domain/account but they arent giving me that option it only happened last night … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am unable to configure outlook 2016 with my gmail imap
I am unable to configure outlook 2016 with my gmail imap account which I purchased and has its own domain name. I have followed the guide below and changed all the settings it suggested and changed my… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Outlook wasn't able to connect to Microsoft Exchange
outlook wasn't able to connect to Microsoft Exchange yesterday. Would alert that connection was lost, then it was back, then lost, etc. Today it is asking me for a password. the password ***** use to … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
If I set up a business account for a nonprofit? Can I
If I set up a business account for a nonprofit? Can I transfer it to another person taking over the treasurers role? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am trying to set up microsoft outlook on my computer. It
I am trying to set up microsoft outlook on my computer. It is the 2003 version, it is old I know, but it is all I have. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I am trying to se up a domain name with you guys and my ddns
I am trying to se up a domain name with you guys and my ddns wants the txt number so I can set my email address … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Using outlook 2007. recently set up a imap account. had
using outlook 2007. recently set up a imap account. had difficulty initially getting outlook to send emails. finally resolved that. Account will send out emails except for one account. Somehow it seem… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm having trouble connecting my google business mail to my
I'm having trouble connecting my google business mail to my personal mail account. I like to be able to send from one mail account and use as an alias. The google business email account is hosted by n… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I have tried establishing a Microsoft account with my comcast
I have tried establishing a Microsoft account with my comcast email and also creating one new with an outlook address and i cannot get either to recognize it on my smart phone …. what am I doing wrong… read more
Lachard Binkley
Lachard Binkley
System Desktop Analyst
Comptia certfication
18 satisfied customers
How do I set up an email account on my i phone if i dont
how do I set up an email account on my i phone if i dont know the domain name or user name… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
All our email accounts in different locations, giving 503 error
All our email accounts in different locations, giving 503 error message on outlook exactly for an hour time,every day !!! but web email access and server are working fine. error message: Your message … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Im using an iMac with Outlook 2001 v. 14.1.4 and cannot get
I'm using an iMac with Outlook 2001 v. 14.1.4 and cannot get the settings correct in ACCOUNTS for obtaining email from my sbcglobal.net email. Can you help me get the settings? Thanks… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I have just purchased Outlook 2010. I have the program installed
I have just purchased Outlook 2010. I have the program installed but am having trouble configuring my email account(s). I have used Mozillla Thunderbird for my home email but use Outlook at work. I lo… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
cannot connect to server, incoming mail fine outgoing not responding,
cannot connect to server, incoming mail fine outgoing not responding, saying cannot connect to server, the address from which I am trying to send [email protected]… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
Just purchased an IMac with Microsoft Office Suite 2011 and
Just purchased an IMac with Microsoft Office Suite 2011 and had Lion installed (11/17/2011). I have a problem setting up my e-mail with Suddenlink.net. I can receive mail but cannot send mail. I think… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x