Need help with email? Ask your email questions online
Please clarify: upgrade to Office 2010 or Office 2016? From which version of Office? Thanks.
Thanks for the info. I am currently in a remote session now. Will be back to you shortly.
Okay, what's the problem do you have know with your Outlook 2010? Please advise. Thanks.
Do you mean you lose the Outlook icon from the desktop? Did you try searching for it from Windows start menu?
If so, it seems a remote desktop session is necessary now.
If you like, please upload a screenshot of the exact error message for review, before requesting the remote session.
Sure. FYI - How to take screenshot on Windows