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Cant get into my account its been days waiting for someone…

Customer Question
Cant get into my...

Cant get into my account its been days waiting for someone to verify my photo to get my account back

Technician's Assistant: Are you logged into your email account on any other devices?

Not right now

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I should have a phone number there . i can give it to you

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks though

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
1/18/2018
Email technician: IT Miro, Computer Scientist replied 7 months ago
IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 3,474
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
Verified

Hello! My name is*****
I am a certified computer professional who will assist you.

I am sorry for the issue. Please tell me if the problem is with your Facebook account or e-mail account?

Let me know by typing a reply below. I will work with you on this problem until it has been resolved.

Thanks,
IT Miro

Ask Your Own Email Question
Customer reply replied 7 months ago
facebook account
Email technician: IT Miro, Computer Scientist replied 7 months ago

Thanks for confirming!

May I know what you see when you sign in to your Facebook account?

Ask Your Own Email Question
Email technician: IT Miro, Computer Scientist replied 7 months ago

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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