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I suddenly am unable to log into my gmail through Outlook. I…

I suddenly am unable...

I suddenly am unable to log into my gmail through Outlook. I am getting this message: 5.7.14 https://support.google.com/mail/answer/78754 x71sm2846262ywd.92 - gsmtp

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have done that. I can get into gmail from the web. I just can't access it through Outlook. (I am on a Mac)

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Answered in 3 minutes by:
1/18/2018
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,773
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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Customer reply replied 4 months ago
ok

You must be able to login into your Gmail webmail account first.

Please tell me the part of your gmail address after letter @ only.

Is it @gmail.com or other?

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Customer reply replied 4 months ago
gmail.com
Customer reply replied 4 months ago
I can log into the account from other places. I am having problems with Outlook

Step A: Okay, first of all, please try to login into your gmail account as given under:Click the link : http://gmail.com

And if you're not able to login, please click More option or forgot your password ***** then create a new password ***** your gmail account first.

And then use the new password with outlook as well.

Also, please do the following:

If this does not work, I will provide you another steps to sort it out.

Keep me posted.

I will be standing by.

Regards, Sandy

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Customer reply replied 4 months ago
Dude - I told you I was able to log into gmail. The problem is not my gmail password. It is with Outlook
Customer reply replied 4 months ago
I only have a short time left

Okay, please follow these steps:

A.

Click the link given below and turn ON the less secure apps option:

https://myaccount.google.com/lesssecureapps

B. Click the link and click Continue

https://accounts.google.com/DisplayUnlockCaptcha

And now, open outlook and enter your gmail account password ***** check if it works or not.

And tell me if it works or not.

Thank you.

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Customer reply replied 4 months ago
didn't work

Please type in your contact number(landline or mobile). I will call you directly and help you with this.

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Customer reply replied 4 months ago
i have another call in 2 minutes
Customer reply replied 4 months ago
can i let you know when that is over?

Okay, what time will you back home?

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Customer reply replied 4 months ago
30 minutes or less?

Okay, please add this page to bookmarks or favorites and reply back to me.

And type in phone number. I will call you in 30 minutes.

Ask Your Own Email Question

Okay, Thank you.

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Customer reply replied 4 months ago
Sandy - I am available if you want to call now

okay

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I have provided you steps to fix the issue. Regards, Sandy

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,773
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified
Sandy and 87 other Email Specialists are ready to help you
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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,773
6,773 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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