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I type in my name and password and I am not helped. I had…

Customer Question
I type in my...

I type in my name and password ***** I am not helped

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I had trouble earlier today and it finally worked and now more trouble

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my computer

Technician's Assistant: What troubleshooting have you tried?

Aol help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can't think of anything now

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
1/18/2018
Email technician: Mike Taylor, Lead Technician and Owner replied 7 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue today. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question

Please could you provide as much detail as you can on your issue?

Thanks Mike

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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