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I haven't been getting emails through my normal email access…

Customer Question
I haven't been getting...

I haven't been getting emails through my normal email access on my laptop,

Technician's Assistant: Are you logged into your email account on any other devices?

I went to gmail.com today and discovered there were 187 unread emails in gmail through google

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes I think so.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I 'm pretty email dumb and am confused as how my emails are going thru Google instead of mail on my desk top.

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
1/18/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 7 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,188
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 7 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 7 months ago
No
Customer reply replied 7 months ago
No. I will find other assistance.
Email technician: Viet - Email Tech, Computer Support Specialist replied 7 months ago

I'm sorry. Is there any problem? I can fix this issue for you.

We guarantee our service, so don't worry. Please reply at the box below. Thank you.

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Customer reply replied 7 months ago
Just cancel this account, I've worked out the problem myself...
Email technician: Viet - Email Tech, Computer Support Specialist replied 7 months ago

Great. I was waiting for you yesterday, so that I could help you quickly, but I'm glad you got it working now. We are canceling this per your request. If you need help with any computer issue in the future, please come back anytime; we guarantee our service. Thank you.

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Customer reply replied 6 months ago
cancel my account, will not pay for this
Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago

Yes, I've already mentioned earlier that this is cancelled per your request. Thank you.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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