Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I accidently deleted my inbox yesterday even from the delete…

Customer Question
Hi I accidently deleted...

Hi I accidently deleted my inbox yesterday even from the delete folder. I have had my account for over 10 years and am afraid I have lost some valuable information is there anyway to retrieve a back of from a earlier date?

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

Yes I have, I had just learned of the passing of a family member and just hit the wrong button it is all gone :(

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Customer:***@******.***

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just that one big issue thank you

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
1/17/2018
Email technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,235
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 7 months ago

Can I connect to your computer to recover the emails?

Ask Your Own Email Question
Customer reply replied 7 months ago
no as it is not in my email anymore it is on a server somewhere?
Email technician: Josh, Computer Enthusiast replied 7 months ago

Can I connect to your computer to recover the emails?

Ask Your Own Email Question
Customer reply replied 7 months ago
I will have to do this another time as I am on a secure computer at work that I can not grant access too. If is do this from home you say you can recover the emails?
Email technician: Josh, Computer Enthusiast replied 7 months ago

Yes

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
About 2 weeks ago all my old emails in my INBOX were deleted
About 2 weeks ago all my old emails in my INBOX were deleted and only from may 14 to current are accessible. Trying to recover them. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I accidentally deleted a folder in my gmail. i sent an
i accidentally deleted a folder in my gmail. i sent an earlier text and your support team retrieved all deleted emails back into my inbox. However, i don't need my deleted emails from my trash. I only… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My wife jsut accidently hit the "delete" all mail in her
My wife jsut accidently hit the "delete" all mail in her gmail account. Now all her important emails in all her folder are gone. She is despereately trying to retrieve them but not luck. All folders a… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
I accidently deleted thousands of emails from my AOL account
I accidently deleted thousands of emails from my AOL account After researching I found that they should be in trash for 7 days. This happened yesterday. Can I retrieve them? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I have lost the majority of my inbox messages from my
I have lost the majority of my inbox messages from my Hotmail account. … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I accidently deleted (from all delete) all my aol mail. Is
I accidently deleted (from all delete) all my aol mail. Is there a way to retrieve it. The mail goes back several years. … read more
Josh
Josh
Computer Enthusiast
22,235 satisfied customers
I use microsoft exchange with my AOL account vs. the web. I
I use microsoft exchange with my AOL account vs. the web. I accidentally deleted all of my e-mails from my inbox yesterday vs.the one I was trying to permanently delete. I hit shift delete, and delete… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I lost about two years of e-mail, They just disappeared last
I lost about two years of e-mail JA: How long has this been going on? Customer: They just disappeared last night JA: What troubleshooting have you tried? Customer: Tried looking in the recently delete… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Had a internet tech delete my live mail account and I lost
had a internet tech delete my live mail account and I lost folders under Inbox - is there a way to recover those folders and their files… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I got into my hotmail acoc**t and there are sent messages
I got into my hotmail acoc**t and there are sent messages and inbox messages that have been erased ? deleted ? I got messages from a***@******.*** since 2009 - 2011 and I had kept them I think my acco… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I accidently deleted my Inbox email in Gmal and SBC Global.
I accidently deleted my Inbox email in Gmal and SBC Global. Help, how can I get my inbox emails back?… read more
James K.
James K.
Consultant
1,585 satisfied customers
Its looks like i have deleted all my emails from the 16 july
It's looks like i have deleted all my emails from the 16 july 2014. I cleaned out my trash but i must have by accident cleaned out some of my inbox. is there any way i can retrieve those emails?????… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Yesterday morning, all of my items in my inbox ended up in
Yesterday morning, all of my items in my inbox ended up in my deleted folder. I have no idea how this happened. I have about 6,000 emails in my Inbox. I use this email for work and save everything. Lu… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Can you restore old (for example, 6 months to 1 year or longer)
Can you restore old (for example, 6 months to 1 year or longer) permanently deleted emails from hotmail? I know some servers keep a back-up for a limited period of time. Does hotmail keep a back-up? I… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
hi, I have an emergency and i dont know if I need a Mac or
hi, I have an emergency and i don't know if I need a Mac or just Email expert. I just lost all the folders and their content on my Yahoo (att) email, by changing Apple Mail settings. I've lost lots of… read more
dom9360
dom9360
Systems Analyst
1 satisfied customers
Last night I was checking my email on Thunderbird 13.0.1,
Last night I was checking my email on Thunderbird 13.0.1, while doing so the trash folder started to compact. All of a sudden all of my messages in my Inbox disappeared and never came back. there were… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
Is there a way to retrieve inbox messages that have been accidentally
Is there a way to retrieve inbox messages that have been accidentally deleted (not to the trask folder)?. I did not compact after the delete.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have just gone intomy gmail account and clicked on my folder
I have just gone intomy gmail account and clicked on my folder Jackies Buys and there were none in there. I can't understand where they have gone. Is there anyway to retrieve them from gmail. I was on… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x