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Aol wont accept my username or password even after changin…

Customer Question
Aol wont accept my...

Aol wont accept my username or password ***** after changin twice

Technician's Assistant: Are you logged into your email account on any other devices?

Yes phone and tablet

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I hav e and answered and changed and still cant get mail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I dont think so

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
1/17/2018
Email technician: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,854
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. How are you trying to log in? Through the desktop software or online at aol.com, also are you using a windows or mac computer or something else?

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Customer reply replied 7 months ago
desk top. dell computer
Email technician: Chris L., Support Specialist replied 7 months ago

Is it telling you your password ***** ***** still?

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Customer reply replied 7 months ago
still nothing. and all you guys want is money and access to my info
Email technician: Jess M., Computer Support Specialist replied 7 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. I can see that my fellow expert opted out so please allow me to help. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Do you still need help with this problem?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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