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I bought a new I phone 8 yesterday and can not get email to…

I bought a new...

I bought a new I phone 8 yesterday and can not get email to work on my computer - I was asked yesterday for a new recovery email address and I entered one and did it again today with my wife's email address HELP

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

My internet is fine - I just now receive an error message when I try to send/receive email. I have tried a number of passwords and none work.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I now of - when I brought the phone home yesterday I was asked for a recovery email address

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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
are you still working on this
Customer reply replied 8 months ago
I cannot get email - call someone call me at(###) ###-####
Answered in 25 minutes by:
1/17/2018
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,159
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Hello this is Bing to help here. Can I first know your email provider please? Gmail? Yahoo?

bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,159
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
bbao and 87 other Email Specialists are ready to help you
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Customer reply replied 8 months ago
Ok
Customer reply replied 8 months ago
Can he call me

Thanks for requesting remote assistance service. I am currently in another session. Can I call you in 30 mins? Thanks for your patience.

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All done Gmail password ***** reset, Outlook was configured, and Gmail password ***** iPhone 8 was reassigned during the remote session.

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bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,159
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