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Windows mail app does not recognise my gmail account. Either…

Customer Question
Windows mail app does...

Windows mail app does not recognise my gmail account

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Either a web browser or previously through the Windows Mail app

Technician's Assistant: What troubleshooting have you tried?

Windows troubleshooter

Submitted: 7 months ago.Category: Email
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Answered in 37 minutes by:
1/17/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,986
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> Windows mail app does not recognise my gmail account

Do you mean the built-in Mail app of Windows 10?

Can you please upload a screenshot showing the exact message for not recognising Gmail account?

Thanks.

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