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Trying to send scanned item to my email. Unable to. message:

Customer Question
Trying to send scanned...

Trying to send scanned item to my email. Unable to. message: there is no default mail client, run microsoft outlook and set it as default mail client.

Technician's Assistant: When could you last open your Outlook?

Can open hotmail anytime, but unable to set default.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No,this is way has always been

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That is all

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
1/17/2018
Email technician: IT Miro, Computer Scientist replied 6 months ago
IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 3,474
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
Verified

Hello! My name is*****
I am a certified computer professional who will assist you.

I am sorry for the issue. Please tell me if you usually access your Hotmail e-mail account using a web browser and going to www.hotmail.com, or you access your e-mail account using an e-mail program such as Microsoft Outlook or Windows Live Mail?

Let me know by typing a reply below. I will work with you on this problem until it has been resolved.

Thanks,
IT Miro

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Customer reply replied 6 months ago
microsoft outlook
Email technician: IT Miro, Computer Scientist replied 6 months ago

OK. You should be able to attach a file there without a problem. Please open Outlook and let me know the menus you see - they should be located at the top. I will let you know how to attach a file and send it via e-mail.

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Customer reply replied 6 months ago
I just wanted an answer to problem. just cancel everything. thank you.
Email technician: IT Miro, Computer Scientist replied 6 months ago

I can still provide an answer, but since there are several versions of Microsoft Outlook, I would like to know which one you use so that I can provide the correct instructions. So, please tell me your Microsoft Outlook version or check what menus you see.

Thanks,

IT Miro

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Email technician: IT Miro, Computer Scientist replied 6 months ago

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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