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Unable to access my Outlook shortcut emails It shows windows…

Customer Question
Unable to access my...

Unable to access my Outlook shortcut emails It shows windows error reporting has stopped working, windows will close the program and notify you if a solution is available.

Technician's Assistant: Are you logged into your Outlook account on any other devices?

Yes I have Outlook on my cell phone and am able to receive info.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My email address is***@******.***

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
1/15/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 7 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,241
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. When did this issue first occur?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 7 months ago

Please stay with me on this page. Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help; we can schedule a time. Thank you.

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Category: Email
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