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If I deposit money do I get to talk to a real person?

Customer Question
If I deposit money...

If I deposit money do I get to talk to a real person?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

On an iPhone and my computer both

Technician's Assistant: What troubleshooting have you tried?

I already listed my problem and they ask for money. I want to know if I pay do I get to work with a person on the phone not thru chat

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes tell me if I get to talk directly to a person

Submitted: 7 months ago.Category: Email
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Answered in 11 minutes by:
1/15/2018
Email technician: Jason Jones, Computer Technician replied 7 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,501
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

How may I help you today?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 7 months ago
I got an email from google to update my security and I did now nothing works. I can’t even get on my email on the computer it locks me out
Email technician: Jason Jones, Computer Technician replied 7 months ago

When you attempt to log in, what happens? Are you asked to send a security code to your email or phone?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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