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Total chaos.....trouble with with ID and pass code. Unable…

Customer Question
Total chaos.....trouble with with...

Total chaos.....trouble with with ID and pass code. Unable to acccess to get email, etc.

Technician's Assistant: Are you logged into your email account on any other devices?

N0

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Security questions

Submitted: 7 months ago.Category: Email
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Answered in 10 minutes by:
1/15/2018
Email technician: John T. F., Apple Consultant replied 7 months ago
John T. F.
John T. F., Apple Consultant
Category: Email
Satisfied Customers: 3,705
Experience: Setting up and servicing Email accounts since 1994!
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Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

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Email technician: John T. F., Apple Consultant replied 7 months ago

Your Apple ID is normally your email address. You should be able to reset your password ***** a computer using the site: http://iforgot.apple.com/

enter your Apple ID and click Continue.

-Select Email authentication followed by Next.

Check your email and there should be a message from Apple with instructions on how to reset your password.

If you can’t use your email address, another option you have available is to reset your password ***** answering the security questions you created when you setup your account.

enter your Apple ID and click Continue.

-Select Answer security questions and click Continue.

-Set the birthday you used for the account and clicking Continue.

- Answer the security questions you picked when you set the account up.

If you answer these successfully, you should be able to reset your password ***** access your AppleID again.

* IF YOU FORGOT THE APPLE ID ITSELF: If you go to the above mentioned site you will see an option in the lower, middle of the page labeled “Forgot your Apple ID?”. If you click this, it will ask for some rather simple information that you should know as the owner of the account ( first name, last name, current email address plus the ability to enter additional email addresses if it has changed since you created the Apple ID).

Once you have the Apple ID and have reset the password, test out that it is working properly by signing into the Apple ID management site:

https://appleid.apple.com/ (under "Manage Your Apple account")

While signed in, it's a good idea to verify that all other details are current and correct.

Once you have the ID and password, you must restart your Apple device to sign in with the new password.

If you still have concerns, don’t negatively rate my answer, just reply back and let me know. I'll be happy to advise you further. When finished, please give a positive rating so I can be credited for my assistance. You are judging my personal service only (not this website, the price, or your issue) and high ratings assure I remain in good standing.

Thanks and good luck,

John

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John T. F.
John T. F.
John T. F., Apple Consultant
Category: Email
Satisfied Customers: 3,705
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Experience: Setting up and servicing Email accounts since 1994!

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