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Cant recieve my e-mail. Outlook I think. Don't think so. I…

Customer Question
Cant recieve my e-mail ...

Cant recieve my e-mail

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Outlook I think

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Don't think so

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I tried a yahoo acct. and they sent me a e-mail and I recieved it

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
are you still there
Answered in 3 hours by:
1/13/2018
Email technician: Kraig, Computer Support Specialist replied 4 months ago
Kraig
Kraig, Computer Support Specialist
Category: Email
Satisfied Customers: 593
Experience: Using and troubleshooting email problems for many years.
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Email technician: Kraig, Computer Support Specialist replied 4 months ago

Do you still need assistance?

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Email technician: Kraig, Computer Support Specialist replied 4 months ago

Which emails do you read using Outlook (Yahoo, Gmail, etc.)? I ask as it may be a configuration error with the server settings.

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Email technician: Kraig, Computer Support Specialist replied 4 months ago

I would like to know so that I can have the correct settings at hand once the secure remote session begins.

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Email technician: Kraig, Computer Support Specialist replied 4 months ago

Are you there?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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