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Quinn lll, I had the email account [email protected] aol.com. I tried to…

Customer Question
Second opinion] Hi, Technician's...

Second opinion] Hi,

Technician's Assistant: Hello. How can I help?

Hi, my name is***** lll, I had the email account [email protected] aol.com. I tried to send an email to this address and received a reply that it was not valid.

Technician's Assistant: How's your internet connection? Are you checking AOL from a browser or a mail client (e.g. Outlook)?

I’m using an internet connection. I would very much like to reactvate my email address, even if there is a cost involved.please let me know if I can Re activate my account***@******.***

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of but I’m not sure exactly what you mean

Submitted: 6 months ago.Category: Email
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Answered in 4 hours by:
1/10/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

I just sent a test email to the email address***@******.*** and the message was bounced back. See blow.

<*****@******.***>: host mailin-01.mx.aol.com[152.163.0.67] said: 550 5.1.1

<*****@******.***>: Recipient address rejected: aol.com (in reply to RCPT TO

command)

Reporting-MTA: dns; mo66.mail-out.ovh.net

X-Postfix-Queue-ID: 533AB5DB57

1. Are you sure the spelling is correct?

2. When did you start having this email address?

3. How long you have you abandoned the address, if you did not use it for a while?

Ask Your Own Email Question
Customer reply replied 6 months ago
I probably haven’t used it for 10 years. I know already that it is bouncing back. I need you to help me reactivate it
Email technician: bbao, IT Consultant replied 6 months ago

Reclaim your old AOL email address and get access to some of AOL’s most popular features such as AOL Mail today by going to aol.com and clicking on Mail. Enter your old Username and password. The on-screen instructions will guide you through the steps to reactivate your account.

Note: Free AOL accounts do not include McAfee security or live AOL tech support.

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