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Trying to setup gmail thru Internet Explorer or MS Outlook…

Customer Question
Trying to setup gmail...

Trying to setup gmail thru Internet Explorer or MS Outlook 2010, but can't get connected as may not have correct user name. Need to send documents, so want this connected. Can see my mail by internet on mail.google.com. Can you help me, please.

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

Check mail from browser, but want Outlook or Internet Explorer.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Never thought of that, but could be the problem.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am a senior, so keep it simple, please

Submitted: 6 months ago.Category: Email
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Answered in 1 minute by:
1/9/2018
Email technician: Chris L., Support Specialist replied 6 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Do you know your gmail password? Are you just having trouble setting up outlook?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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2,556 Satisfied Customers
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