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My laptop had to be serviced in order to find a bug that was…

Customer Question
My laptop had to...

My laptop had to be serviced in order to find a bug that was interfering with accessing the internet. I had my user name***@******.***. How do I restore Microsoft outlook so I can read my email and perform the Word function?

Technician's Assistant: Are you logged into your Outlook account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

--My telephone number is (###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need to use Word and my email address.

Submitted: 6 months ago.Category: Email
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Answered in 1 minute by:
1/9/2018
Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago

Do you use Office 365?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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